ITunes Purchased Files Suddenly Disappeared from User’s Library

September 12, 2018 - Apple launched a series of new products including iPhone XS, XS Max, XR, and Apple Watch 4. It's an exacting news for Apple fans. Because we can enjoy some new high-tech features from Apple. But today in this article, we want to show you some annoying when using Apple's service of iTunes.

If you have used iTunes before, you may think that after you bought movies or other digital media files from iTunes, which means you permanently own it and you can get access to these files at any-time. In fact, these files are not available once content providers remove it from the iTunes. Maybe you are surprised when hearing this info, for so many things, particularly Apple things, you should read the user agreement carefully.

Part 1. Why We Can't Own Purchased Movies from iTunes

Recently, a twitter is very hot and has gone viral that lamenting the disappearance of previously purchased movies from a Canadian user's library. This twitter includes a screenshot of the response from Apple explaining that the purchased movies aren't actually owned by the purchaser. Here's some text from that screenshot:

"I see that you are unable to locate some of your purchased movies. After reviewing this Case, I have noticed that the content provider has removed these movies from the Canadian Store. Hence, these movies are not available in the Canada iTunes Store at this time”.

Obviously, according to the Apple's responses, we probably never "bought" them. Your "purchase" was just a really long but nevertheless temporary rental. When the iTunes Store lost their distribution rights, these purchased movies will be forced removal from your iTunes library. The tech situation people are finding themselves in here is the result of DRM (digital rights management), because of this tech, users are restricted in many aspects including valid period, playback devices and so on.

Part 2. Can We Really Own These Files from iTunes

When confronting these problems mentioned above, it's really a bad purchase's experience for users. In this way, can we permanently preserve these movies bought from iTunes? How to remove DRM from iTunes Video? To answer these questions, you need to know how does DRM work at first, when you purchased an iTunes media files, it will create one public key and one user key to the purchased media file and another user key to the DRM server. The publish key is used to prevent the media files from editing or modified. The users key is used unlock the files when you try to play it for the first time and it can help you authorize the video to play on other devices. The DRM protected files can only be played on the authorized devices through iTunes. Therefore, if you would like to get rid of DRM restrictions and preserve your bought files permanently, you need a third-party program.

The Best Tool to remove DRM from iTunes Digital Media Files

All these aggravating troubles can be easily resolved by a third-party program DRmare M4V Converter, it's a well-crafted DRM removal tool for iTunes M4V videos. With this powerful tool, you don't need to worry if your iTunes movies will be eliminated from your library and you can truly own them.

DRmare M4V Converter aims to decode DRM lock from iTunes so that you can play iTunes digital media content like common files without any restriction. As an all-in-one iTunes DRM M4V converter, it supports a multiple choice of input/output video formats and preset profiles for different scenarios including editing with video editors or transferring to online video sites. No matter what format you want, you can always find the best format in DRmare, such as MP4, M4V, HD MP4, MPEG, MOV, MKV, AVI, MPG, 3GP and much more. In addition, you can customize the output videos parameters, like codec, bit rate, frame rate, etc. according to your own demands.

Maybe you do not know which format is compatible with your media player. Rest assured, DRmare M4V Video Converter can help you do the right choice. You can go to the device tab of the software to select the exact output device. It provides preset profiles for almost all popular mobile devices on the market, such as the Samsung Galaxy S/Tab/Note series, LG Optimus, Google Nexus, Windows Phone, Xbox, Smart TV and more.

Part 3. In Conclusion

Up to now, more and more iTunes purchased users stop to use iTunes due to DRM protection. Nevertheless, we should recognize that iTunes provides a lot of resources we need. In this case, the best way to prevent it by converting iTunes M4V videos to MP4 or other common formats with the Best DRM Removal Tool and back up them in the local folder to playback at any-time.

In addition, not only we can store iTunes videos permanently, but also preserver other iTunes digital files like Apple Music songs, audiobooks and Spotify streaming with Drmare easily.